Frequently Asked Questions

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How do I transfer a domain to name.com.au?

Do you want to take up our FREE hosting service and renew your domain at our cheap prices? Well making the switch to name.com.au is easy.

All you need to do is go to our transfer page by clicking the Transfer Domain link at the top of the screen, or click here.

Complete the following steps to initiate the transfer to name.com.au.

In the transfer option box, enter the domain name and select the domain extension from the drop down list.

Enter the domain Authorization Key. (Also known as the "Domain Password", "Domain Secret", "Auth Key", "EPP Auth Key" or UDAI.) For more information on Authorization Key's, or for assistance finding your Authorization Key, click here.

Make sure the Status of your domain is "OK". You can check this via a 'whois lookup', but if you are not sure about how to do this please contact our customer support.

NOTE: If you have entered the incorrect Authorization Key, you will be given an error message. If this is the case, please contact your current Registrar for the correct details.

The transfer process may vary according to the type of domain you are submitting for transfer. For example .au domain names can be transferred for free, whereas other domain names may require a year added to the licence period during the transfer.

Read on to view the different Transfer processes below:

For a glossary of domain transfer terms click here.